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Proposed merger of TSB and Heartland Bank

Toi Foundation, TSB’s owner, has announced a proposal for TSB to merge with Heartland Bank, creating a new combined bank which would be called TSB Heartland Bank.

TSB team member giving great customer service

Service you deserve

Speak with real people, right here in Taranaki. We'll help you get things sorted quickly and easily - because when you need us, we make it easy.

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Be scam smart

Don't respond to unexpected text messages or click on unexpected links. If you are unsure if an email or text is legitimately from us, or notice unusual activity on your account, contact us on 0800 872 226.

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Confirmation of Payee

The Confirmation of Payee service is a New Zealand banking industry initiative that aims to give consumers greater confidence when making payments. It is available on TSB online banking and our app.

Latest news

  • Customer notifications
    General

    2 June 2026

    Toi Foundation seeks feedback on TSB share sale proposal

    Toi Foundation, the 100% owner of TSB, today announced it is seeking Taranaki community feedback on a proposal for TSB to merge with Heartland Bank Limited (Heartland Bank), as part of its strategy to grow philanthropic giving in the region.

  • General
    Customer notifications

    29 May 2026

    TSB Centre Branch to relocate into Courtenay Street Customer Hub

    TSB’s central New Plymouth, Te Pū o Te Toi ki Ngāmotu branch, is set to relocate from Devon Street East into the bank’s existing Customer Hub on Courtenay Street.

  • Customer notifications

    25 May 2026

    Biometric login is now available in the TSB mobile app 

    You can now use your biometric information - like your fingerprint or face - to log in to the TSB mobile app.