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Service you deserve

Speak with real people, right here in Taranaki. We'll help you get things sorted quickly and easily - because when you need us, we make it easy.

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Be in to win with Tower!

Take out a new Tower car insurance policy and you'll go in the draw to win a new Kia Sportage Hybrid* 

*Ends 9 May 2026. New Eligible Policies only. T&Cs apply. Overseas model shown. Prize vehicle may differ. 

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Be scam smart

Don't respond to unexpected text messages or click on unexpected links. If you are unsure if an email or text is legitimately from us, or notice unusual activity on your account, contact us on 0800 872 226.

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Confirmation of Payee

The Confirmation of Payee service is a New Zealand banking industry initiative that aims to give consumers greater confidence when making payments. It is available on TSB online banking and our app.

Latest news

  • General
    Community and sponsorship

    17 April 2026

    TSB and Pride Taranaki come together for Pride Week learning event

    This Taranaki Pride Week, TSB partnered with Pride Taranaki for a Lunch & Learn celebrating inclusion and understanding of LGBTQIA+ communities.

  • Customer notifications

    15 April 2026

    Privacy Notice changes – 1 May 2026

    We’ve updated our Privacy Notice, with changes taking effect from 1 May 2026. These updates reflect recent privacy law changes around the collection of personal information.

  • Fees & Rates

    8 April 2026

    TSB launches market-leading 12-month term investment rate of 3.90% p.a.

    TSB is offering a new 12-month special term investment rate of 3.90% p.a. This is the best rate among the banks for this term and gives New Zealanders a simple way to grow their savings.