TSB team member giving great customer service

Service you deserve

Speak with real people, right here in Taranaki. We'll help you get things sorted quickly and easily - because when you need us, we make it easy.

Serious woman sitting on sofa looking at smartphone and is upset

Be scam smart

Don't respond to unexpected text messages or click on unexpected links. If you are unsure if an email or text is legitimately from us, or notice unusual activity on your account, contact us on 0800 872 226.

Apple Pay with TSB Mastercard

Apple Pay

Apple Pay is an easy, secure and private way to pay - in-store, online and even in your favourite apps. Available with any TSB Mastercard on your iPhone, Apple Watch, iPad and Mac.

TSB Bank confirmation of payee

Confirmation of Payee

The Confirmation of Payee service is a New Zealand banking industry initiative that aims to give consumers greater confidence when making payments. It is available on TSB online banking and our app.

Latest news

  • Customer notifications

    15 April 2026

    Privacy Notice changes – 1 May 2026

    We’ve updated our Privacy Notice, with changes taking effect from 1 May 2026. These updates reflect recent privacy law changes around the collection of personal information.

  • Fees & Rates

    8 April 2026

    TSB launches market-leading 12-month term investment rate of 3.90% p.a.

    TSB is offering a new 12-month special term investment rate of 3.90% p.a. This is the best rate among the banks for this term and gives New Zealanders a simple way to grow their savings.

  • Fees & Rates

    1 April 2026

    Business, Rural and Commercial base rate changes - April 2026

    Effective 1 April 2026, changes to our Business, Rural and Commercial base rate.