TSB team member giving great customer service

Service you deserve

Speak with real people, right here in Taranaki. We'll help you get things sorted quickly and easily - because when you need us, we make it easy.

TSB Bank confirmation of payee

Confirmation of Payee

The Confirmation of Payee service is a New Zealand banking industry initiative that aims to give consumers greater confidence when making payments. It is available on TSB online banking and our app.

Apple Pay with TSB Mastercard

Apple Pay

Apple Pay is an easy, secure and private way to pay - in-store, online and even in your favourite apps. Available with any TSB Mastercard on your iPhone, Apple Watch, iPad and Mac.

Serious woman sitting on sofa looking at smartphone and is upset

Be scam smart

Don't respond to unexpected text messages or click on unexpected links. If you are unsure if an email or text is legitimately from us, or notice unusual activity on your account, contact us on 0800 872 226.

Latest news

  • Customer notifications

    12 May 2026

    Travelex and TSB New Zealand launch referral partnership

    Partnership enables TSB customers to access discounted travel money.

  • General
    Community and sponsorship

    17 April 2026

    TSB and Pride Taranaki come together for Pride Week learning event

    This Taranaki Pride Week, TSB partnered with Pride Taranaki for a Lunch & Learn celebrating inclusion and understanding of LGBTQIA+ communities.

  • Customer notifications

    15 April 2026

    Privacy Notice changes – 1 May 2026

    We’ve updated our Privacy Notice, with changes taking effect from 1 May 2026. These updates reflect recent privacy law changes around the collection of personal information.