You'll find banking with us easy, wherever you are. Manage your accounts online, on your mobile, in person at your local branch, or over the phone with our Customer Engagement Centre team. 

Choose how you bank with us

Bank on the go

Bank on the go with our secure TSB app. Access your accounts online and enjoy the convenience of banking whenever you want, anytime you want.

Banking app

Bank online

Take control of your money. Have the freedom and security to move money between accounts, make payments and check your balances all from your online tablet or computer.

Online Banking

Bank in person

Visit your local branch to have a chat to one of our team about your financial goals. We can help you arrange a home loan, open a new account and much more.

You can make deposits at any TSB branch and access your money for free using EFTPOS, Debit Mastercard and ATMs1, even if they’re owned by other banks.

Find a branch

Give us a call

You can call us on 0800 872 226 from 8am-6pm Monday to Friday, and 9am-5pm on the weekend. Our Customer Engagement Centre team are here to help with any query big or small. 

Contact us

Common questions about banking with TSB

Can I bank with you if there's no branch nearby?

You'll find banking with us easy, wherever you are. You can manage your accounts online, on your mobile, or over the phone with our Customer Engagement Centre team, if there’s no branch nearby.

How can I join TSB?

Want to open an everyday, savings or term investment account? Simply fill out our quick online form with your details to get started.

Looking to apply for one of our award-winning credit cards? Compare the features of our TSB Low Rate or Platinum Mastercard before applying online.

If you’re ready to apply for a home loan, you can do it online, wherever and whenever it suits you. You’ll need to make sure you:  

  • Are 18 years of age or over.
  • Are either a New Zealand citizen living in New Zealand, or resident visa holder living in New Zealand.
  • Can meet our lending criteria and have a good credit history.
  • Have no more than two borrowers.
How do I set up online banking?

There’s no paperwork to sign, just call us on 0508 692 265 to get your access set up, or pop into your closest branch.

How do I set up mobile banking?

Before you can use the TSB app, you’ll need to set up online banking. Simply stop by your local branch, or call us on 0800 872 226 and we’ll get you set up. 

Already set up with online banking? 

You’re halfway there. Simply download the TSB app for your iOS or Android device and you’ll be able to sign up using your online banking details.

Important information

1 If you choose to use an ATM not owned by a New Zealand bank, this may incur a service fee (in addition to any standard account transaction fee).