The perfect amount of you. It’s you.
We believe that we all bring something unique to our workplace and when we are encouraged to be ourselves, TSB is stronger for it. That’s why we’re committed to supporting your wellbeing, creating space for you to be your best self, both in and out of work, and enabling you to make a meaningful difference in our communities.
We aim to create remarkable experiences for our people, who in turn create remarkable experiences for our customers.
Our commitment to you
We empower you
To drive impactful change and support us in achieving our vision to be the easiest bank to deal with.
We are one team
We embrace our diverse perspectives, experiences and backgrounds, so that together we can deliver better outcomes.
We celebrate you
Recognising your achievements and the contribution you make to our business and communities.
We make a positive impact
Enabling you to make a meaningful difference to our communities.
We enable growth
Creating space for you to unlock your potential and support others to unlock theirs.
We support lifestyle
With a focus on wellbeing and balance, so that you can operate at your best.
Our purpose
We're on our journey to be the easiest bank to deal with. Our vision, mission and purpose guide us as we build on our strengths and grow our loyal customer base.
We’re 100% owned by Toi Foundation, a philanthropic organisation, and our annual dividends contribute to Toi’s transformational impact in our community. By working with us, you’ll be a part of a profit for purpose organisation and this is one of the reasons many of our people enjoy coming to work at TSB.
"Being Samoan-Māori, we’re all about the people and the community. So, I love working at TSB because its focus on community aligns with my values.”
Doni Hunter-O'Brien, Customer Service Support.
We support lifestyle
Benefits & wellbeing
We’re committed to supporting your wellbeing and one of the ways we do this is through our ‘Benefits Boost’ package, which includes:
- Three ‘Me Days’ every year to recharge or do something that makes you happy.
- Two weeks of purchasable ‘lifestyle leave'.
- Fully paid parental leave for 26 weeks, and four weeks of fully paid partner’s leave.
- Banking benefits for everyday banking, lending and insurance products.
- Five paid days of tangihanga or bereavement leave.
- A comprehensive wellbeing platform with EAP access.
As a certified member of Wellbeing Tick, we also have a range of initiatives we support, including subsidised sport and activity teams, regular social gatherings, flexible working arrangements, and much more.
“TSB are putting their money where their mouth is when it comes to supporting parents in the workplace. I can be myself at work and am treated like a real person who also has a life outside of it.”
Lauren van Costello, Senior Learning and Development Advisor.
“I love the culture of collaboration and teamwork at TSB. You get to work and build relationships with such a wide variety of people from different backgrounds and perspectives."
Shanine Nueva, Graduate Software Engineer.
Flexible working
We’re committed to creating space for you to be your best self, both in and out of work.
At TSB, various types of flexible working arrangements are available including part-time hours and flexible working options.
Different roles offer different levels of flexibility, and where possible we’ll work with you, to find a solution that supports your personal circumstances while ensuring business needs are met.
"Being a working parent can have its difficulties, but having flexible working arrangements has allowed me to find a better balance between my work life, my whānau, and also finding time for myself.”
Chelsea Hudson, Senior Brand and Campaigns Lead.
Career development
We create opportunities for you to take ownership of your development and progression, collaborating with leaders and peers to unlock your full potential and enabling others to unlock theirs.
We’re committed to supporting you to grow and upskill, whether that be to open future career pathways or to achieve personal goals.
"Working for TSB has given me so many opportunities. Waking up and going to work and knowing that what I will learn will help me grow with the company I’m working for.”
Viet Le, Customer Service Representative.
We make a positive impact
TSB for good
Community is at the heart of TSB. Alongside all the incredible work enabled by our profit for purpose model.
Our people have the opportunity to contribute and get involved with their communities through our paid community leave. This includes participating in charity work or local volunteer events as well as lending their skills and experience to support and positively impact the great things New Zealanders are doing for each other, every day.
We believe giving back to the community can also be a powerful contributor to wellbeing, creating new connections and enriching your sense of belonging.
"Working for a company with such strong ties to the community is my ‘why’ for being at TSB. Having a Community Day each year where we can contribute our skills to a local organisation or cause is a great way to show support and give back."
Alex Manton, Business Manager.
"It’s great to see the work that you do have an impact – not only on the customer but on our wider community. You can really see the flow-on effect from the work you do on a day-to-day basis."
Nicola Pope, Senior Manager Transactional Credit.
We celebrate you
Recognition
We strive for a culture of feedback, with a focus on making time to connect and celebrate the contributions we each make. Through our TSB recognition programme, Summit, we are able to highlight and acknowledge all the exceptional work happening across the business.
"It was humbling to be recognised by my peers for the mahi I am doing to support Te Rautaki Māori, our Māori strategy.
This whakatauki truly captures the essence of what Te Rautaki Māori means - Ehara taku toa i te toa takitahi, engari he toa takitini. Success is not the work of an individual, but the work of many."
Charles Hunt, Recruitment Lead.
“I love the genuine culture of recognition at TSB. It’s so easy to do with the app and it’s just part of who we are."
Beck Evans, Senior Fraud Investigator.
Careers at TSB
Whether you’re looking for a role in IT, Finance, Marketing, in-branch, or something else, browse our current positions to find the right job for you. If you don’t see what you’re looking for, bookmark this page, and check back soon.