Supplier information

• TSB requires that all contracts are properly authorised in accordance with our Delegated Authorities Framework and all necessary reviews, approvals and due diligence have been completed prior to a contract being submitted for execution.
• The TSB Signatory is responsible for ensuring they have the appropriate Delegated Authority.
• The supplier should note that only TSB’s Chief Executive Officer, General Managers and Head Of roles have authority to execute a supplier contract.

• TSB prefers, whenever possible that all contracts and other engagement documents are executed via TSB’s Contract Eagle DocuSign process. 
• The TSB Contract Manager is responsible for initiating the Contract Execution request to TSB Procurement.
• The supplier must provide the name and email address of their signatory before any contract can be executed.
• Where a contract legally requires wet ink, DocuSign is not required. 

After the contractual terms are agreed and the contract has been executed, it is the TSB Contract Manager's responsibility to raise a purchase order and provide this to the supplier.

The supplier should not commence an engagement prior to receiving the TSB Purchase Order.

TSB Purchase Order Agreement can be found at TSB Purchase Order Agreement.

• Supplier invoices must include the TSB Purchase Order number and should include the title of contract they relate to.
• Invoices should be sent to accounts@tsb.co.nz and the TSB Contract Manager.  

• Any contractors or consultants provided by a supplier who meet the conditions below require vetting:
  • Require IT/Systems access, or
  • Have unsupervised access to a TSB site.
• The supplier must provide details of the contractors/consultants associated with any engagement at the earliest convenience to allow for vetting to be completed prior to the engagement commencing. 
• Where TSB needs to vet contractors/consultants, the name and email address of the contractor/consultant must be provided to the TSB Contract Manager and TSB Procurement. TSB Procurement will then email the contractors/consultants details to complete TSB’s Resource Vetting MS Consent Form.
• TSB’s vetting requirement includes a Ministry of Justice criminal record check, a Credit Check and an AML/CFT check. These checks can take up to 20 working days.
• Vetting can be carried out via TSB’s vetting process or by the supplier through use of the TSB Attestation Form.

TSB expects suppliers to provide their own Laptop/Desktop devices. Where access to TSB systems is required, TSB will issue a virtual desktop to the supplier contractor/consultant subject to the completion of vetting requirements.

• Any supplier engaging with TSB must complete TSB’s Conflict of Interest Form if an Actual, Potential or Perceived Conflict of Interest (CoI) is identified by TSB or the supplier. 
• The TSB Conflict of Interest Form can be obtained by contacting TSB Procurement.

Contact Procurement@tsb.co.nz for more information or questions.

Contract Manager – The TSB individual responsible for the supplier’s delivery and performance.