Complete our online form to get started.
Start your application
Before we start, you'll need to:
- Be 18 years old or over.
- Have a valid NZ passport or NZ driver licence.
- Have a NZ mobile phone number.
- Be applying for an individual or joint account.
You’ll need to provide some details about yourself, so make sure you have the following handy:
- NZ passport or NZ driver licence
- Tax information
- Mobile phone
Under 18 or don’t have a NZ passport or driver licence?
If you're wanting to open an account for someone under 18, or you don't have a NZ passport or NZ driver licence, you’ll need to send us a message, visit your local branch or call us on 0800 872 226 or +64 6 968 7300 if overseas. We're available 8am-6pm Monday–Friday and 9am-5pm weekends.
What happens next?
Verify your identity
Once you’ve completed the form, we’ll verify your identity and address using our digital ID verification tool and your smartphone.
We'll then give you a call within three business days to finish setting you up as a customer.
Get set up with Online Banking
Once you’ve been verified, we’ll open a Connect Plus account and help get you set up with online banking. From there, you can open additional everyday, savings or term investment accounts.
Opening a joint account?
If you want to open a joint account, you’ll need to provide some information about the other person, so we can contact them to complete the online form and verify their identity as well.
Important information
We do not give financial advice online via this form.