Our Leadership Team

Kerry became TSB’s CEO in January 2024. Kerry has joined at an exciting time for TSB as the bank continues its journey transforming into a more modern, digital-focused business, and achieving its vision of being the easiest bank to deal with.  

Prior to joining TSB, Kerry held a number of senior roles in financial services. She brings more than 17 years' banking experience in senior roles at ASB Bank and Kiwibank. Most recently she held an executive role at Southern Cross Health Society, as Director, CareHQ and Chief Sales, Marketing & Customer Experience Officer.   

Kerry’s deep banking and financial services background spans both retail and small business banking, where she has held numerous roles from leading customer facing teams in branches and contact centres, all the way through to product, marketing, running agile teams and delivering risk and compliance projects.  

“I have long admired the TSB brand and its focus on benefitting the communities it serves, so it’s an absolute honour to be CEO of a company that genuinely delivers great service and cares about its people.” 

Kerry holds an Executive MBA (Honours) from the University of Auckland.
 

Mark is a professional Chair and Director with a passion for leading and shaping businesses as they grow and transform. Following a successful 25-year executive career, Mark has spent more than 15 years in a wide portfolio of director and chair roles across financial services, FMCG, manufacturing, automotive and transport, health, education, investment and primary sectors with public, private and Crown entities. He has extensive experience in finance, audit, risk and assurance areas.

“I’m proud to be part of TSB. With a proven track record of customer excellence and supporting the community, TSB punches above its weight in the banking sector.“