As at 5 July 2024

Account fees

The accounts below are the accounts currently offered to new and existing customers. If you have an account that is no longer offered, you can find information about account fees. Service fees may still apply which are detailed below. 

If an account fee applies, the fee is deducted at the end of each calendar month. 

 

Account type Fee amount
Account type Connect Plus Fee amount No account fees
Account type WebSaver Fee amount $3 per staff assisted withdrawal (activity fee)
Account type Youth Fee amount No account fees
Account type Fee amount
Account type Business Everyday Fee amount $10 monthly account management fee
Account type Business On Call Fee amount No account fees
Account type Club & Society Fee amount No account fees

Service fees

Debit Mastercard

 View our Debit Mastercard fees and limits.

Use of ATMs not owned by any bank in New Zealand may incur a service fee (in addition to standard account transaction fees) for which TSB receives a commission.

Fee type Fee amount
Fee type Replacement of lost or damaged cards Fee amount $10 per card
Fee type Domestic courier fee Fee amount $4 per card
Fee type International courier fee Fee amount Contact us for a quote

Use of ATMs not owned by any bank in New Zealand may incur a service fee (in addition to standard account transaction fees) for which TSB receives a commission.

Fee type Limit amount
Fee type Cash withdrawals within New Zealand Limit amount $1,000
Fee type Purchases Limit amount $3,000

Daily limits are based on 24-hour periods New Zealand time.

Fee type Fee amount
Fee type Non-payment (insufficient funds) fee Fee amount $2.50 per failed payment (does not apply to failed payments between your own TSB accounts)
Fee type TSB online security token Fee amount $25 per token
Fee type Fee amount
Fee type Telephone access Fee amount $10 per user, per six-month period (First payment in advance, and six monthly thereafter)
Fee type Payment establishment fee Fee amount $3 per authority
Fee type Fee amount
Fee type TXT Banking transaction fee Fee amount 20 cents per reply may be charged by telecommunications provider
Fee type Fee amount
Fee type Establishment fee Fee amount $3 per authority (does not apply to Premier accounts)
Fee type Reactivating fee Fee amount $3 per authority
Fee type Non-payment (insufficient funds) fee Fee amount $2.50 per failed payment
Fee type Alteration fee Fee amount $3 per authority for any alteration
Fee type Fee amount
Fee type Establishment fee* Fee amount $3 per authority, for all payments to all non-TSB accounts (does not apply to Premier accounts)
Fee type Reactivating fee* Fee amount $3 per authority
Fee type Hold payment fee* Fee amount $3 per authority
Fee type Alteration fee* Fee amount $3 per authority for any alteration
Fee type Payment service charge* Fee amount 25 cents for payments to another bank (does not apply to Premier accounts)
Fee type Non-payment (insufficient funds) fee Fee amount $2.50 per failed payment (does not apply to payments between your own TSB accounts)

*Staff assisted. 

Fee type Fee amount
Fee type Unauthorised overdraft fee Fee amount $10 per month

In the event your account becomes overdrawn by more than $20 without TSB’s prior authorisation, the above unauthorised overdraft fee will be charged on the last day of that month. The fee won’t be charged if the unauthorised overdraft is corrected by 10.45pm the day following the account becoming overdrawn.

Interest is charged on the daily overdrawn balance at the Bank’s unauthorised overdraft interest rate, which is calculated daily and charged to the account at the end of that calendar month.

Foreign Exchange Services

View our Foreign Exchange service fees.

Fee type Fee amount
Fee type TSB online security token Fee amount $25 per token
Fee type Direct Debit payments Fee amount $0.35 per transaction
Fee type Fee amount
Fee type Xero backdated transactions Fee amount $10 per account selected
Fee type Fee amount
Fee type Same-day cleared payment fees – no notification required Fee amount $20 per payment
Fee type Same-day cleared payment fees – where notification is required to payee Fee amount $25 per payment
Fee type Fee amount
Fee type Cash handling and change requests Fee amount Free for up to $3,00 per day, then $3 per additional $1,000
Fee type Fee amount
Fee type Signatures between branches Fee amount $2 per request
Fee type Other information at customer request Fee amount $2 per page
Fee type Fee amount
Fee type Report fee Fee amount $60 per hour (minimum fee $15)

Non-profit organisations are exempt from this fee.

Fee type Fee amount
Fee type Recovery service fee Fee amount $35 per transaction (no fee charged to the customer if the payment was a bank error)
Fee type Fee amount
Fee type First statement per quarter Fee amount Free
Fee type Second and subsequent statement per quarter Fee amount $2 per statement (charged at the end of your statement period. Loan and overdraft accounts exempt)
Fee type Statement reprints Fee amount $4 per copy. This includes both statement history/reprints and copies from archives
Fee type Screen printouts Fee amount $1
Fee type Slip searches Fee amount $60 per hour (minimum fee $15)
Fee type Payment trace fee Fee amount $2 per trace
Fee type Fee amount
Fee type Transfer fee Fee amount $4 per transaction