Payments

Pay a personal payee

Use this guide below to pay a saved personal payee who is a person or small business whose details you have saved previously.  

1. Go to Payees on the left menu 
2. Select the account to make a payment from 
3. Begin typing the name of the payee in the Search for a Saved Payee box  
4. Select the name of the payee 
5. Enter the payment details  
6. Select the frequency of the payment  
7. Click PAY to make the payment  
8. You may be asked to authenticate
9. Click CONFIRM to complete the payment  

Make a one-off payment

Use this guide below to pay a person or small business whose details have not been saved.

1. Go to Payments on the left menu 
2. Select the account to make a payment from  
3. Click Make a One Off Payment 
4. Enter the payment details  
5. Select the frequency of the payment  
6. Click PAY to make the payment  
7. You may be asked to authenticate 
8. Complete the payment by clicking CONFIRM  

Pay a saved company payee 

Use this guide below to pay a saved company payee below whose details you have saved previously.

1. Go to Payments on the left menu 
2. Select the account to make a payment from  
3. Click Company
4. Begin typing the name of the company payee in the Search for a Saved Payee box  
5. Select the frequency of the payment  
6. Click PAY to make the payment

Pay a registered company

Use this guide to pay a company that have registered their account details with us so you can automatically search and select them for easy payment.  

Please note: Registered companies are generally larger companies, such as your power company. If the company you want to pay isn?t listed, you?ll need to pay them as a personal payee.  

1. Go to Payments on the left menu
2. Select the account to make a payment from
3. Click Company 
4. Select pay a registered company 
5. Type the name of company you want to pay and select it from the list below   
   
   
6. Enter the payment details  
7. You will have the option to save the payee 
8. If the payment needs to be made more than once, click regular and select frequency
9. Click PAY to make the payment  
10. Complete the payment by clicking confirm   

Use this guide to either pay a saved tax payee or to make an IRD payment.  

Pay a saved tax payee

1. Go to Payments on the left menu
2. Select the account to make a payment from
3. Click on Tax
4. Begin typing the name of your saved tax payee in the "search for a saved payee" box 
5. Enter the payment details 
6. Click PAY to make the payment 
7. Complete the payment by clicking confirm 

Pay a new tax type

1. Go to Payments on the left menu 
2. Select the account to make a payment from 
3. Click on Tax 
4. Click Pay a new Tax Type 
5. Type the name of Tax you want to pay and select it from the list below  
6. Enter the payment details  
7. Select the date the payment needs to be made
8. You'll have the option to save the payee
9. Complete the payment by clicking confirm 

If you require further assistance, give our team a call on 0800 872 226 or visit your local branch.